Ecommerce prices aren't up yet. Can you quote me on a call?
Yes. Book a call, tell us about your store, and we will give you a number for your account. Everything inside each package is already on this page. Only the price is still being set.
Do I have to talk to anyone before I buy?
No. Pick a package, read the full agreement on screen, accept it and pay. We start the same day. If you would rather talk it through first, book a call.
How long do I have to sign up for?
You pick at checkout. Month to month, 3 months or 6 months. The longer you commit, the smaller the setup fee. A 3 or 6 month term is paid in full, even if you leave early. After it ends you roll to month to month, and either of us can stop with 7 days written notice before the next billing date.
What happens to my website if I leave?
On Lead Gen, the site we build is yours after 3 paid months. Leave before that and you can keep it for $1,500, or it comes down. On a website build, it is yours once the build is paid.
Is ad spend included? Do you mark it up?
No, and no. You pay the ad platforms directly, on your own card. Your retainer covers up to a month in combined spend. Above that you pay of the amount over, on a separate invoice. See the spend rule.
What if it's not working?
We set a number together at kickoff. If we are not at it by day 60, we change the structure and the strategy at no extra cost. You see where we stand every week in your written update, so nothing sneaks up on you. How we work.
When exactly am I charged?
Month 1 and any setup fee are charged when you buy. Your next payment lands 30 days after launch. The spend fee, if you go over the line, comes on its own invoice based on last month's actual spend.
Can I bring my own creative?
Yes. Send it ready to run and we upload it free. It does not use a concept. If we have to cut it, resize it or edit it, that uses a concept. What counts as a concept.
Who owns the ad accounts?
You do. Google Ads, Meta, analytics, call tracking and your Google Business Profile sit in your name, on your billing. We get added as managers. If we part ways, they stay with you. Who owns the ads and creative we make is spelled out in the agreement, which you read in full before you pay.